FAQ

HOW TO PLACE YOUR ORDER

To place an order, simply select your style on the product page, then click the "Add to Cart" button and follow the easy steps to complete your order.

We will prepare your order and notify you when it's on its way!

SHIPPING TIME

Orders from our store typically have a processing time of 0-1 business days and are shipped within 2-3 business days.

TRACKING NUMBER ISSUES

It can take 1-3 days for the tracking number to appear in the shipping company's system. Sometimes an order may also get lost in transit. If the tracking number still does not work after a few days, please contact the shipping company.

ASSISTANCE WITH LATE ORDERS

Orders from our store are normally dispatched within 4 to 9 business days.

If your order has not arrived after 10 business days, please contact us for timely assistance.

PAYMENT

What types of payments do you accept?

We accept Visa and Mastercard.

When will my card be charged?

Your card will be charged immediately after your order is placed.

SECURITY OF PERSONAL INFORMATION

We adhere strictly to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using SSL (Secure Socket Layer) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.